Like every other business on the planet, we are always looking for new customers. We have a whole new business team, and in the winter spend an enormous amount on training and product knowledge development during the winter months.

Trampoline Pads and Cover Offer
One of the team has come back from the training obsessed with ‘trading up’, and selling more items to current purchasers.
Consequently he is on a mission to ‘help’ customers buy more.
He has analysed as best he can by talking to customers who buys what products, and why they buy. Using this knowledge he has come up with packages that consumers may want to buy as pairs or groups and made them easy to buy.
For example, he has grouped Trampoline Pads and Trampoline Covers together, for example see :
http://www.gardengames.co.uk/acatalog/14ft_Trampoline_Pads_and_Cover_Package.html
Here he has calculated that consumers who need to buy replacement pads may also want to keep their new pads looking good and will be open to buying a protective cover at the same time.
He has also discovered a secondhand trampoline market, which is buoyant but also in need of spares. Many times, when someone buys a second-hand trampoline the pads are worn but otherwise the trampoline is perfect. Easy solution is to buy a set of replacement trampoline pads, and the trampoline is as good as new.
The insight though is that many of these secondhand trampolines are fairly old and were bought in an era of a few years ago before trampoline enclosures were commonplace. In fact, now, selling a trampoline without a safety enclosure is a rare occurrence.
So, he now believes that as well as needing a set of replacement pads, these customers are also likely to be in the market for a new safety enclosure. Hence he has developed 4 new packages:
http://www.gardengames.co.uk/acatalog/14ft_Trampoline_Pads_and_Safety_Enclosure_Package.html
http://www.gardengames.co.uk/acatalog/12ft_Trampoline_Pads_and_Safety_Enclosure_Package.html
http://www.gardengames.co.uk/acatalog/10ft_Trampoline_Pads_and_Safety_Enclosure_Package.html
http://www.gardengames.co.uk/acatalog/8ft_Trampoline_Pads_and_Safety_Enclosure_Package.html
These pages offer consumers the chance to buy both the pads and the safety net as a deal, at one time.
The trick, as so often, is not in being intuitive, it is in listening to customers. His insight has come from engaging with people on the telephone and asking them about their purchase. He then kept an open mind, and an inventive attitude. After enough conversations, he began to see common threads. It was not that most people already bought the two items together, but that he could see that they might. When he began to ask more questions he did find that people were in the market for the other item, and began to offer the pair.
WIll it be successful? Lets wait and see when the season arrives, but we are hopeful.